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• Jordan Foster

  

  Jordan is our evening and weekend receptionist. She has been with us since July 2017.
  

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• Mark O'Steen

  Owner

  

  mholso@aol.com

  904-396-5486

  
  

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• Hal O'Steen

  Owner

  

  halibert@aol.com

  904-396-5486

  
  

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• Sean Mickey

  General Sales Manager

  

  smickey@osteenautomotivegroup.com

  904-396-5486 ext 2231

  
  

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• Phil Register

  Pre-Owned Sales Manager

  

  pregister@osteenautomotivegroup.com

  904-396-5486 x 2203

  
  

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• Dawn Dolan

  Receptionist/Warranty Clerk

  

  
  

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• Stacy Gilder

  Customer Service Manager

  

  sgilder@osteenautomotivegroup.com

  904-396-5486 x 2215

  
  

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• Bill Archer

  Sales Consultant

  

  barcher@osteenautomotivegroup.com

  904-396-5486 x 2212

  
  

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• Madison Frickenstein

  Executive Sales Assistant

  

  904-396-5486

  
  

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• Joe Van Bavel

  European Delivery and Product Specialist

  

  jvanbavel@osteenautomotivegroup.com

  904-396-5486 x 2213

  
  

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• Bill Wuerfel

  Parts Manager

  

  bwuerfel@osteenautomotivegroup.com

  Bill has been with us for over 7 years and was just recently promoted to be our Parts Manager.
  

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• Douglas Hawthorne

  Parts Specialist

  

  dhawthorne@osteenautomotivegroup.com

  904-396-5486 x 2252

  Douglas started his parts career in St. Louis working for a local auto parts store. He has been with us for over 2 years.
  

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• Joyce Rhodes

  Parts Assistant

  

  jrhodes@osteenautomotivegroup.com

  Joyce has been at O'Steen for many, many years. She does a lot of behind the scenes work in the parts department.
  

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• Pierre Andre

  Parts and Service Director

  

  pandre@osteenautomotivegroup.com

  904-396-5486 x 2241

  Pierre has been with is since 2008. His Volvo background dates back to 1986 when he got his first parts managers job in his hometown of Cincinnati.
  

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• Mark Stapleton

  Assistant Service Manager

  

  mstapleton@osteenautomotivegroup.com

  904-322-5125

  Mark has been with us for over 4 years. He has over 40 years in the automotive business. He enjoys listening to live music, and doing home improvement projects.
  

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• Tina Crews

  Service Advisor

  

  tcrews@osteenautomotivegroup.com

  904-322-5124

  Tina has been with us for awhile. She has a Master Level Certification with Volvo.
  

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• Brandi Merritt

  Assistant Service Manager

  

  904-322-5126

  Brandi is the newest member of our service team. She recently came to us from Savannah where she started her automotive career. Welcome to Jacksonville!
  

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• John Brunetti

  Courtesy Driver

  

  jbrunetti@osteenautomotivegroup.com

  John has been helping us transport our guests from the dealership to their work or home while their vehicles are in for service for over 4 years. John enjoys spending time with his grandchildren, dining around town on the weekend and football!
  

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• Calvin Eichner

  Expert Volvo Technician

  

  904-396-5486

  Calvin has been a technician at O'Steen since 1979. He has earned Volvo's highest rating of Expert Technician. He is one of only 4 in the state of Florida with that rating.
  

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• Graham Parmenter

  Service Technician

  

  gparmenter@osteenautomotivegroup.com

  Graham has over 11 years working on Volvo's! He has been Certified trained by Volvo.
  

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• Mike Stepler

  Service Technician

  

  Mike has been with us since August 2016. He is a Volvo Quality trained technician. Prior to coming to work for us he has a technical background in other European vehicles.
  

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• Sergio Andersen

  Service Technician

  

  
  

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• Steven Rowe

  Lot Attendent

  

  904-396-5486

  
  

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• Lucy

  

  
  

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