Meet the O'Steen Volvo Staff


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  • Jordan Foster

    Jordan is our evening and weekend receptionist. She has been with us since July 2017.

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  • Mark O'Steen
    Owner
    904-396-5486


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  • Hal O'Steen
    Owner
    904-396-5486


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  • Sean Mickey
    General Sales Manager
    904-396-5486 ext 2231


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  • Phil Register
    Pre-Owned Sales Manager
    904-396-5486 x 2203


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  • Dawn Dolan
    Receptionist/Warranty Clerk


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  • Stacy Gilder
    Customer Service Manager
    904-396-5486 x 2215


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  • Bill Archer
    Sales Consultant
    904-396-5486 x 2212


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  • Madison Frickenstein
    Executive Sales Assistant
    904-396-5486


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  • Joe Van Bavel
    European Delivery and Product Specialist
    904-396-5486 x 2213


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  • Bill Wuerfel
    Parts Manager

    Bill has been with us for over 7 years and was just recently promoted to be our Parts Manager.

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  • Douglas Hawthorne
    Parts Specialist
    904-396-5486 x 2252

    Douglas started his parts career in St. Louis working for a local auto parts store. He has been with us for over 2 years.

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  • Joyce Rhodes
    Parts Assistant

    Joyce has been at O'Steen for many, many years. She does a lot of behind the scenes work in the parts department.

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  • Pierre Andre
    Parts and Service Director
    904-396-5486 x 2241

    Pierre has been with is since 2008. His Volvo background dates back to 1986 when he got his first parts managers job in his hometown of Cincinnati.

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  • Mark Stapleton
    Assistant Service Manager
    904-322-5125

    Mark has been with us for over 4 years. He has over 40 years in the automotive business. He enjoys listening to live music, and doing home improvement projects.

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  • Tina Crews
    Service Advisor
    904-322-5124

    Tina has been with us for awhile. She has a Master Level Certification with Volvo.

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  • Brandi Merritt
    Assistant Service Manager
    904-322-5126

    Brandi is the newest member of our service team. She recently came to us from Savannah where she started her automotive career. Welcome to Jacksonville!

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  • John Brunetti
    Courtesy Driver

    John has been helping us transport our guests from the dealership to their work or home while their vehicles are in for service for over 4 years. John enjoys spending time with his grandchildren, dining around town on the weekend and football!

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  • Calvin Eichner
    Expert Volvo Technician
    904-396-5486

    Calvin has been a technician at O'Steen since 1979. He has earned Volvo's highest rating of Expert Technician. He is one of only 4 in the state of Florida with that rating.

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  • Graham Parmenter
    Service Technician

    Graham has over 11 years working on Volvo's! He has been Certified trained by Volvo.

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  • Mike Stepler
    Service Technician

    Mike has been with us since August 2016. He is a Volvo Quality trained technician. Prior to coming to work for us he has a technical background in other European vehicles.

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  • Sergio Andersen
    Service Technician


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  • Steven Rowe
    Lot Attendent
    904-396-5486


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  • Lucy


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